Jennifer Allen

Review from Zillow.com

4 months ago

I recently had the opportunity to work with Jennifer as the selling agent for a property I purchased, which I intended to remodel. The listing included a 3D walkthrough model. After closing on the property, I reached out to Jennifer to request access to the 3D model for reference during my remodeling process. Unfortunately, Jennifer refused to provide access to the model unless I compensated her with the full price of creating a new one. This was despite the fact that she no longer had any use for the existing model. Throughout our interactions, I found Jennifer to be rude and unpleasant. She expressed that I had wasted a lot of her time, which was disheartening to hear as a client who had just made a significant investment. As a buyer, I believe that access to such materials, especially when they are no longer of use to the selling agent, should be part of the post-sale customer service. It’s disappointing that this was not the case, and I hope this feedback helps others in their future real estate endeavors.

Review from Zillow.com

1 year ago

Leona was always helpful in answering all my questions and finding me the home of my dreams in the country. Will definitely choose her for all my real estate needs! Always cheerful, knowledgeable & professional! Let her help you achieving your dreams!

Review from Zillow.com

1 year ago

I had the pleasure of working with Joy Lepa. From our initial conversations and throughout the whole process, Joy was professional. She was highly knowledgeable about the local market and made sure I always felt like a priority. At each step in the whole process, Joy came through with her commitment to excellence.

Review from Zillow.com

1 year ago

Joy was wonderful! She was responsive and extremely helpful! Her dedication made us feel top priority which lead to our dream home!! She helped us sell as well. The process of selling is never easy and she helped make it a great experience. If you need a friendly agent who works hard and goes above and beyond, contact Joy Lepa!

Review from Zillow.com

2 years ago

Ryan Sackman is an amazing Realtor! He is organized, optimistic (keeping us as well in this tough market!), and attentive. Anytime we had a question, he would answer right away, and seamlessly guided us through both the buying and selling process at the same time! The houses he showed us always fit our wish list and if something wasn’t quite right, with his knowledge and experience, he was able to honestly point out things that would need to get fixed and possibilities for upgrades if we wanted. He was in it for our best interest at all times. Working with Ryan and the Cleveland Team made everything so much easier to find a home, not just a house. -Jen and Mike Bisesi