Robert Ross

10 months ago

Rob was the right agent at the right time for us. We were buying from long distance and wouldn't be able to see the property in person. He knew the area, he knew the market, knew about recent home sales activity and gave us invaluable intel on the specific development where we wanted to buy. He also handled the logistical details involved in the transaction expertly. Interacted very well with our mortgage broker and local family member. Would recommend Rob in a heartbeat.

9 years ago

Rob is not only professional but friendly and highly knowledgable as well. His work ethic is incredible and he made selling a house feel like it was an easy thing to do. I feel so lucky to have worked with Rob and in the future there is no other choice for me, next time I want to sell a house I will call Rob right away.

9 years ago

I came and saw Rob after a poor experience working with another realtor while attempting to sell my mothers home. I found Rob to be reliable, attentive to detail, hard-working and likable. He took the time to understand our concerns, addressed them and worked hard at preparing the home for sale, marketing the home effectively, all the while keeping my mom and I in the loop every step of the way. When the offers came in, Rob provided expert guidance in selecting a buyer and closing the deal. Rob is the type of guy that gets things done. I trust him and will undoubtedly work with him again in the future.

10 years ago

We just purchased our first home with Rob as our real estate agent and were impressed at every step along the way. Rob's deep understanding of the market and good relationships with other agents allowed us to succeed in getting the home we were looking for in this competitive Santa Cruz area. His great communication skills, professionalism and responsiveness helped us to manage the ups and downs of the home buying experience. We would recommend Rob Ross and his team to anyone looking to buy a property. Buying a home can be a stressful experience at times and having an agent with integrity that you can count on to represent both your interests and your values makes all the difference. Whether developing bidding strategies on competitive properties, trying to navigate short sales, or understand the potential of fixer uppers Rob was always on top of the situation and able to help us understand our options. We ended up getting one of our favorite properties even after being out bid because Rob took the time to follow up with the selling agent and make sure we were in position when the original high bidder deal fell apart. Rob also walked us through the county assessor and city planning office on multiple properties to help us ensure that we were getting the property we thought we were and what potential restrictions there would be. On top of Rob's expertise and ability to deliver results he's also a really nice guy. He's a devoted father who makes it to his kid's soccer games and works with his parents in the family business. He's a great listener and took the time to understand our family and what we were really looking for in a home. He's a great communicator, always helping us to understand our options and how the real estate market works. He's very responsive, answering technical questions and calming frayed nerves in a timely fashion over text, email, telephone and in person. Thanks Rob for helping us to find a wonderful home and giving us an education to last a life time about real estate!

10 years ago

Rob is unquestionably the best realtor we've ever had represent us. We've purchased three homes, and sold one, and none of the other realtors, while they were all excellent, came close to providing the kind of service we received from Rob. We hadn't bought or sold in 22 years, making us practically novices all over again. Rob led us through the process from beginning to end, but always by helping us figure out exactly where we wanted to go, not by pulling us in the direction he thought we should take. It took us about three months from looking at the first property that interested us, to close of escrow on the home we eventually bought. He showed us every home we wanted to see, wrote up and submitted every offer we wanted to make, and patiently allowed us the time we needed to learn the realities of the local housing market. When our offer was countered he went way beyond our expectations in making the deal happen. Throughout the whole process he earned our trust at every turn. He also just happens to be an extremely likable family man. Rob gets our highest recommendation. If your experience with him is anything like ours, you will be very pleased indeed.